Cancellation Policy

Cancellation Policy

A cancellation fee will be charged depending on the date of cancellation. You can change your booking one-time without cancellation fee.

【Cancel】

From the date of reservation
4 days before no cancellation fee
3 days before 50%
2 days before 70%
The day before and on the day 100%

 

キャンセルする日によってキャンセル料が発生します。日にちの変更は1回のみキャンセル料は発生しません。

【Cancellation】

From the date of reservation Cancellation Fee
4 days in advance No Charge
3 days in advance 50%
2 days in advance 70%
the day before reservation or on the day 100%

 

【Changing date】

You can change the date and time up to one-time without a cancellation fee. The second time change will require a cancellation fee as above.

 

【How to cancel】

From the Contact Form  or reply to our email you have received.